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Submit Review
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Submitted to yellow page:
Atlantic City Casinos
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(Review ID: 89)
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2 of
2 people found the following review helpful:
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Not Platinum, only Gold, April 3, 2008
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Reviewer: gaetanina from West Orange, NJ
Pros:
Lots of slots; Good Pastrami
Cons:
Very smoky; Poor service
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Service of Hotel
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Room Comfort
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Location of Hotel
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Condition of Hotel
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Value for Money
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I Stayed On:
June
14,
2007
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I stayed here because:
Weekend price
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Would I recommend it?
No Way
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My visit was for:
Leisure
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My Age is:
50+
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From the moment we checked in it was clear to expect nothing if the Total Rewards card was not Platinum or better. Every service inquiry seemed to be met with the question "Are you a platinum or Diamond card holder?" Many years past one could reserve an atrium room. Evidently you only get that if the agent likes you. I was informed when I asked for an atrium room that there is a "Suite Committee" who decides. Seriously!Our room was supposedly renovated. The floor was dark wood and the room faced the new tower so it was very dark. The closet was a tiny space in the armoire and the bathroom had a vanity that stopped 2 inches short of the side walls. Whoever designed a hotel room with hard wood floors so every footfall could be heard and a vanity where your toiletries could slide off the side? Also the room adjoined another and every conversation could be heard through the door, even when our neighbors were speaking softly.The room service trays on the floor in the hall remained there all day, including an empty soda cup that was left outside our room before we arrived.The few restaurants that were available had always two lines; one for diamond and one for all others. Even the coffee shop! I won't say never again, especially if I need a room and it's the only comp in town, but I'll never pay for a room at Harrah's.
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Submit Review
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Submitted to yellow page:
Atlantic City Casinos
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(Review ID: 88)
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4 of
4 people found the following review helpful:
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Casino Hotel of Choice, April 3, 2008
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Reviewer: gaetanina from West Orange, NJ
Pros:
Very attractive venue; excellent service; wonderful standard rooms; good comps
Cons:
Slots could be looser
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Service of Hotel
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Room Comfort
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Location of Hotel
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Condition of Hotel
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Value for Money
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I Stayed On:
January
21,
2008
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I stayed here because:
Comps, Restaurants
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Would I recommend it?
Yes!
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My visit was for:
Leisure
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My Age is:
50+
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We stay at the Borgata about 3 times a year mostly due to the generous comps. The check in lines are usually quite long but they move fast due to the number of agents and the efficiency of the process.The standard rooms are the best in AC. In most hotels the "standard rooms" are usually the most undesirable in the complex. At the Borgata you always know what you are getting because all of the standard rooms are the same - excellent! The little bar (with a refrigerator) in the armoire is a great touch; adds to the celebratory feeling. I have a bad back and the beds are very good. I don't ache all over when I awake. The bathroom is lovely, especially the large, walk-in shower (great for couples).We always have one meal during our stay at the Old Homestead. We have tried most of the other restaurants, and we always come back to Old Homestead. The steaks are wonderful (get the porterhouse if you can).I play slots; my husband likes roulette. I have never won a good jackpot but I still enjoy. I would like to see more new slots since I get bored easily.
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