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Submit a Review
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Average Customer Rating
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3.3 / 5
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Average Rating based on
14
Reviews
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Service of Hotel
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(3.14)
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Room Comfort
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(3.50)
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Location of Hotel
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(2.86)
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Condition of Hotel
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(3.07)
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Value for Money
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(3.71)
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Flagship Resort
Description:
The Flagship Resort is a luxury hotel located at the northern end of Atlantic City featuring onsite restaurant, game room, fitness center, indoor outdoor hot tubs and indoor parking garage. Suites include kitchenett, refrigerator, microwave, A/C, water view rooms and balconies overlooking Atlantic City.
Last Update:
March
12, 2008
Hotel Profile
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Displaying Reviews
1 - 10
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Pages 1 2
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(Review ID: 333)
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1 of
1 people found the following review helpful:
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FLAGSHIP LIED-OVERBOOK PPL AND MOVE GUEST TO ANOTHER HOTEL, February 9, 2009
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Reviewer: sammi from BOSTON, MA
Pros:
NOTHING
Cons:
THEY LIED!!!!
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sammi
saw things this way
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Service of Hotel
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I Stayed On:
February
7,
2009
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I stayed here because:
LOCATION
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Would I recommend it?
No Way
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My visit was for:
Leisure
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My Age is:
25 – 34
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I chose to stay Flagship resort this past weekend because I was going to a show at a nearby hotel and when I went to check in, they told me the room that I reserved is not available, and gave me some lame excuse rather than being honest as to why they have to moved me to another hotel. I called them on the date of check in to make sure that the room I reserved is available and I told them I will check in later that night. But no, they overbooked people and basically is first come first serve, if you do not show up on time (4pm check in time) they give your room away and they moved you out of Atlantic city to another hotel which is 15 mins away. The whole purpose of me booking with Flagship is the location, if I want to stay at another hotel in another town I would book it myself. They did not compensated me anything for the inconvenience they caused. Worst hotel ever!!! Don't ever stay there...you will be move out of ATLANTIC CITY!!!!!!
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Very Dissapointed, September 3, 2008
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Reviewer: Girardin from Amherstburg, Ontario
Pros:
none
Cons:
The hotel was not updated
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Girardin
saw things this way
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I Stayed On:
August
29,
2008
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I stayed here because:
location
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Would I recommend it?
No Way
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My visit was for:
Leisure
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My Age is:
50+
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We found the hotel suite very run down. The door to the balcony was taped shut because it would not stay closed. I was very happy that it was not winter. We had to pay for parking. We paid alot of money for two days stay and we would have left if we would not have been charged full for cancelling. The shuttle ran only every hour, and if it was full you had to wait for the next one. We had to take a taxi because the shuttle stopped running at 12:00 a.m. Come on this is Atlantic City! We would be charged $50.00 if the dishes were not done when we left, and the garbage had to be tied up when we left. We were very upset with our stay. We will never stay here again, and we will not tell any of our family and freinds to stay here. They also called us on the phone to set up an appointment to try to sell us the resort. Very, Very bad experience!!!!!!!
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Disappointing, August 23, 2008
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Reviewer: Isadee from Bronx, NY
Pros:
The staff, the balconies, the jacuzzi and the shuttle
Cons:
old furnishings, dingy carpets, slow elevators, paying for internet service
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Isadee
saw things this way
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Service of Hotel
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I Stayed On:
August
19,
2008
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I stayed here because:
Price
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Would I recommend it?
No Way
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My visit was for:
Leisure
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My Age is:
50+
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We had stayed at the Flagship a few years ago and, therefore, were disappointed when our "suite" was just a small room with double beds and a below average efficiency-kitchenette. The carpet and furnishings were dark and dirty-looking, there was not enough storage room for a family of four, the one chair in the room blocked access to the air conditioning, which could not be lowered, and the clock radio was not working. I also thought the Fitness Center, which I went to every morning, should have been on the same floor as the pool, not a floor below! And it would have been nice to see a recumbent bike in the center instead of three exercise bikes with uncomfortable seats and a couple of non-working panels. I was most disappointed in the fact that I could only get internet service if I paid for it in the Business Center after the information in the room said there was wireless service in every room! And I could not get it to work right from my own laptop, I had to use a hotel PC station.I almost forgot! If the bathroom got too humid, the floors would become very slippery. Dangerous. We had to put towels on the floor to keep from slipping after we took a shower.
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There is room for improvement, August 16, 2008
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Reviewer: littledyna from Queens, New York
Pros:
The view from the balcony and the equipped kitchenette in the unit
Cons:
The bed was VERY HARD and unbearable to sleep on.
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littledyna
saw things this way
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Service of Hotel
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Location of Hotel
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I Stayed On:
August
11,
2008
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I stayed here because:
Price
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Would I recommend it?
Yes!
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My visit was for:
Family Vacation
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My Age is:
35 - 49
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The location is not perfect, but neither bad. There are some shabby unoccupied buildings south of Maine Avenue which makes the area looks bad, but let me say it is safe. The staff was very courteous, the housekeeping service was great, they came every morning to change bed sheets and towels and remove unwanted garbage and oh course to clean the room. The restaurant food was good. The bed mattresses are HARD AS BRICK, that was the only thing i could not take as it disrupted my rest. The shuttle runs every hour, it leaves the hotel on the hour to Ballys and leaves Ballys 15 after the hour back to the hotel. The problem with the shuttle is that it can carry only 18 passengers at a time, so most times guests that depends on the free Flagship shuttle have to wait another hour for the next shuttle. A few more shuttles need to be available especially in the peak seasons. There is a Jitney shuttle that runs 2 short blocks away from the hotel and charges $2.25 per person so most times we took it. Far cheaper that the cost for the cabs. We had a wonderful balcony view of the boardwalk and over view North of the city. May go again provided that they change those mattresses.
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Disappointed, August 11, 2008
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Reviewer: acvaca from Philadelphia
Pros:
Bay view and Got a discounted rate and gift certificate
Cons:
Location. Too far from main action and shuttle stops at midnight
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acvaca
saw things this way
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I Stayed On:
August
8,
2008
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I stayed here because:
promotion and gift certificate
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Would I recommend it?
Most Likely
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My visit was for:
Romantic Getaway
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My Age is:
25 – 34
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Stayed in a room that needed to be rehabbed for a promotional time share event then they showed us a beautiful room available for owners- You'd think they would put u up in the nice room to convince you to buy! Location has a nice view but too far from main action and the walk is not a short one and not thru the nicest neighborhood but beats waiting for a shuttle that goes every hour and stops at midnight- do I have a curfew? Got out the pool because of disorderly guests and floating saliva; the game room needs updating and the garage was always full.  
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Not what I expacted at all ., August 1, 2008
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Reviewer: bmwkathy from New York
Pros:
The Ocean View , is to die for . Amazing , the best feature , and the price .
Cons:
The food and the service .
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bmwkathy
saw things this way
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Service of Hotel
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Room Comfort
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Location of Hotel
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I Stayed On:
July
27,
2008
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I stayed here because:
Price
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Would I recommend it?
No Way
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My visit was for:
Leisure
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My Age is:
25 – 34
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Well I just got back from there , well I read a lot of reviews before I decided to stay there . Most of them were somewhat helpful , but still wanted to see it . The price was great . Now let's start with the restaurant . Let me tell you people if you want to eat something nice and better , I suggest you go somewhere in the city , not the boardwalk , not the Ozone Restaurant . The service was bad , the waiter didn't know what he was doing , taking orders mixing them up . The first night we didn't get even water on the table , the second we got water but no bread , the silverware was dirty and they serve raw chicken on the kids menu with spice in it . They have very small menu to chose from .
Now the breakfast even blah-h-h-h french toast , some sausages bacon , coffee , cereal and if you want eggs you have to go to the line cook to make you some .
Maybe I am very picky because I live with a chef and know everything about that . I can't even give them average for the restaurant. Sorry .
Now the room . The beds are platform beds , don't look down they are all dirty . I have been 4 times in AC all in different hotels everytime and this one I'll rate the dirtiest .
The housekeeper came to put some fresh towels pick up the garbage and I am not sure about everyday changing the sheets . The coffee pot was dirty , I left some crumbs , they were not cleaned after that . Well they will fine you if you leave any dishes or pots dirty $50 . There is no safe box in the rooms , they have that in the lobby for free .
They give you "high speed internet for free " but the speed is only like 11 Mbps , well not bad , but if you bring your laptop with you and don't provide a safe box , what do you have to do , since they are not liable for any lost or stolen items .
Bathroom somewhat OK . I am 5'10 and had a little rough time washing myself (i.m. the hair ) I didn't know that housekeeping gets tips , if you want to leave is one thing but to leave an envelope for it , please .That's not professional at all.
But overall if only the food and the service wasn't that bad I would've give them 4 .
Now the boardwalk food , please don't eat there . Breakfast we decided to stop at Dunkin donuts for coffee and breakfast , well they had no ice for the Latte , no croissants , and the plain bagel sandwich was no taste at all .
The next day the same thing . A few doors down for breakfast we got waffles - I give it 4 because the were frozen and he put them in the waffle machine to head them up . Fennel cake was fine 5 , and the Zeppoles 1 - they all were raw inside , common people you want to make money show a little care , you re feeding people not animals .
The three brothers pizzeria - pizza raw dough as well .
Ok Casablanca have good food try to order from them .
the burger had taste the sausages were good , and cheese sandwich with french fries were good - 5 .
The hotel is more family oriented , there is no casino there , they have a play room , which on the pics looks bigs , but is not . The pool same thing the deck is not so great either .
The shuttle you better be on time or 10 earlier or you have to wait another hour to take you to Bally's . The elevators there are 4 and most of the time the wait time is like 10 min .
Well I thing I said what I had to say , not bad for the money , but I'll put a serious thought about returning to this hotel .
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potential for better, July 25, 2008
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Reviewer: irinasaksa from queens, ny
Pros:
shuttle connectig the resort with Bally's casino
Cons:
that does not have a fixed broadwalk for the walk purpose, no beach available. have to ride to other
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irinasaksa
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Service of Hotel
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I Stayed On:
July
22,
2008
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I stayed here because:
price
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Would I recommend it?
No Way
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My visit was for:
Leisure
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My Age is:
35 - 49
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the hotel has a great potentials. you could make a nice cafe on the side of the resort that overlooks the ocean. you can provide more information regarding shows running in other hotels and casinos. the flyers that given at the desk when you check in more friendly. it sounded like rules and regulations in the jail. "you will be charged this if you do this, charged this if you this" It left bad impression when we checked in. Please fix the broadwalk so people could walk to other casinos when the weather is good
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Get Away From It All!, June 28, 2008
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Reviewer: Marianne from Manhattan, New York
Pros:
The free shuttle to Bally's
Cons:
Elevators are slow and no wireless internet service in the room!
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Marianne
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I Stayed On:
June
24,
2008
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I stayed here because:
Price
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Would I recommend it?
Yes!
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My visit was for:
Leisure
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My Age is:
35 - 49
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We stayed for only two nights and loved it! We had a studio apartment and everything was clean and in great condition. The balcony was a bonus we didn't expect and absolutely loved, with north views of the shore and the marina hotels. The AC worked great. The bathroom was in fine condition and well equipped. The place is well maintained. There is a restaurant on site but we didn't have a chance to go. We used the pool and roof deck, which was fine although I imagine it could get crowded during a busy season. (we were there mid-week). There is also a laundry room if you have to wash clothes. Garage parking is $5/day. We opted to park on the street and did so with no problems. The location is a bit remote, but the free shuttle to Bally's is great and gets you into the action, although that service ends at midnight. We would definitely go back to The Flagship. 
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Top of Page
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; "Flagship Resort")
The cons of the hotel include scratchy towels and the hot water was not hot enough. Also, the elevator waits were very long.
