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I would never stay here again!!, September 29, 2009
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Reviewer: jenn020 from Wolcott, CT
Pros:
It's a fairly good location on the boardwalk - but still takes forever to get to other casinos
Cons:
The lack of housekeeping and rude service of the employees, and wayyy too expensive
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jenn020
saw things this way
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Service of Hotel
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(1) |
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Room Comfort
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(1) |
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Location of Hotel
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(3) |
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Condition of Hotel
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(1) |
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Value for Money
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The hotel was old and run down. At first glance, the rooms were clean enough. I was not impressed by the musty, dirty tiles in the bathroom or the ugly yellow bedspread. The "view" in the so-called Ocean View Tower was of a rooftop and utility fans. But the most disgusting thing was under my bed - there were beer cans and a Styrofoam take-out container!! Obviously the maids do not clean AT ALL. After that I didn't even want to touch anything in the room. Also, the air conditioning/heating unit in the room constanly ran - either too hot or too cold. No hair dryer, no coffee maker, no safe, no extra anything in the bathroom and the lightbulbs were burnt out in the vanity. We went to the buffet on a SATURDAY night at 7:30. Apparently they close at 9 - they didnt' tell us that - and they started clearing the food away from the buffet while we were in line!! I was appalled. The waiters were yelling at each other across the restaraunt - VERY unprofessional. The servers in the casino were terrible - all I wanted was a water, and 4 waitressess went by and none would serve me - they all said "I'll be right back" or "I'm not in your section." Never did get that water. We ate breakfast at a simple little restaraunt, I think it was called Boardwalk Perks. I ordered a bacon, egg and cheese sandwich. It cost $4.50 and when I opened it, it was a friggin' Jimmy Dean microwavable biscuit! The "indoor/outdoor" pool was terrible - they had the doors open in September and it was freezing in there, the water temperature was also too cold to enjoy. We stayed for 3 nights and spent almost $500 for the room - I expected some variation of luxury, especially from the first hotel in Atlantic City, and I would've gotten better service from a Motel 6. I was extremely disappointed with this hotel.
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