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Not Happy, September 8, 2009
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Reviewer: ooljsoo from east brunswick, NJ
Pros:
The rooms were nice and clean.
Cons:
You had to walk too far to get to the parking lot .
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ooljsoo
saw things this way
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Service of Hotel
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(3) |
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Room Comfort
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(4) |
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Location of Hotel
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(4) |
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Condition of Hotel
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(4) |
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Value for Money
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(4) |
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We had made reservations for one night and decided to stay a second night. WE wanted to get the second night for the same price we paid for the first night. They wouldn't give us the same price. The rooms had almost doubled in price. I called and told them we would stay if we could have the same rate, otherwise we would have to move to another hotel. Well they decided it was better to lose the customers they already had for the chance of getting someone to pay a higher rate. So much for customer satisfaction. So we did leave and wound up at the Tropicana where we were much happier.
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