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why i wouldnt stay here again, August 13, 2009
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Reviewer: jwilt from McKnightstown
Pros:
nice location
Cons:
check in desk was horrendous
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jwilt
saw things this way
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Service of Hotel
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Room Comfort
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(3) |
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Location of Hotel
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(4) |
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Condition of Hotel
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(3) |
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Value for Money
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hmmm where do i start, first we checked in on sunday august 9th, didn't have a problem on sunday, but monday we go out to the beach, we get our bag stolen off beach, so i go back to ballys to talk to someone to get a room key that was stolen, they send me to lost and found, i am in their for at least 30 minutes waiting for hotel manager to come and talk to me, after waiting 30 minutes they inform me he is tied up at another casino and cannot talk to me right now. they tell me to go back out to check in desk and they will give me another key to room, so i go back out to check in desk and their is a line with about 100 or so people in and they have 2 people working, and the 1 person didnt seem to know what she was doing, so i waited over 2 hours in line trying to get a key to get back in room, so for my inconvenience they comped me 30 dollars, okay so we go to virginia city buffet tuesday for lunch, line is fairly long and we waited, and we waited and we waited line is not moving at all, so my girlfriend goes out to host asked what is going on, host tells my girlfriend it will be at least and hour and a half until we can get in, and hour and a half for a buffet, give me a break that is really bad. so in closing i just want to say we were really disappointed with our stay at the ballys and would not recommend this place too anyone.
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