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FLAGSHIP LIED-OVERBOOK PPL AND MOVE GUEST TO ANOTHER HOTEL, February 9, 2009
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Reviewer: sammi from BOSTON, MA
Pros:
NOTHING
Cons:
THEY LIED!!!!
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sammi
saw things this way
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Service of Hotel
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Room Comfort
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Location of Hotel
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Condition of Hotel
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Value for Money
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I chose to stay Flagship resort this past weekend because I was going to a show at a nearby hotel and when I went to check in, they told me the room that I reserved is not available, and gave me some lame excuse rather than being honest as to why they have to moved me to another hotel. I called them on the date of check in to make sure that the room I reserved is available and I told them I will check in later that night. But no, they overbooked people and basically is first come first serve, if you do not show up on time (4pm check in time) they give your room away and they moved you out of Atlantic city to another hotel which is 15 mins away. The whole purpose of me booking with Flagship is the location, if I want to stay at another hotel in another town I would book it myself. They did not compensated me anything for the inconvenience they caused. Worst hotel ever!!! Don't ever stay there...you will be move out of ATLANTIC CITY!!!!!!
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