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Not Pleased, August 14, 2008
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Reviewer: lisacarousel from Albrightsville, PA
Pros:
Casinos. Beach, Entertainment, Food
Cons:
waiting on line for a room from 3;30 to 4;30 room was not ready till 5:30 .
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lisacarousel
saw things this way
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Service of Hotel
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(2) |
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Room Comfort
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(3) |
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Location of Hotel
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(5) |
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Condition of Hotel
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(3) |
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Value for Money
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(1) |
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used to go to this Hotel all the time From The Golden Nugget to Bailys Grand. Always had pleasurable experiences. This Time I was treated like cattle . The Lines checking in were very long. The room was not ready till 5;30. I asked for three extra Pillows, only received 2.
Unpleasant people behind the counters. Unpleasant people in Housekeeping. No smiles, No warm greetings. What ever Happened to treating people with Respect. When Checking out I was appalled at the nasty behavior and again waiting on line for about 1/2 hour. At 11;30 They were Checking people into rooms. The few people in front of me on line Talked to the customer service person who than had them do the Check Outs, Again very disappointed in the Nasty behavior and Long lines.
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